Terms of Service

Terms and Conditions

Last updated: 2 July 2025



Welcome to Confidently Wed. By accessing our website or engaging our services, you agree to the following Terms and Conditions. Please read them carefully.



These Terms apply to all visitors, clients, and customers of Confidently Wed ("we", "us", or "our"). If you do not agree with these terms, please do not use our website or services.



1. Services

Confidently Wed provides wedding support services including but not limited to full service wedding planning, partial planning, virtual assistance, templates, digital downloads and vendor support services. All services are offered in accordance with the package or scope agreed upon in writing (via email, proposal, or invoice).



We reserve the right to refuse service to anyone for any reason at any time.



2. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information
  • Responding to requests for communication and decisions in a timely manner
  • Reviewing and approving documents, timelines, or plans where required
  • Managing their own vendors unless otherwise agreed upon
  • We do not accept responsibility for decisions made or actions taken by the client or external vendors contracted to the client directly.

3. Payment Terms

All services must be paid for in accordance with the agreed terms outlined in your invoice, proposal, or booking form. Unless otherwise specified:

  • Digital products must be paid for in full at checkout
  • Service packages may require a deposit to confirm your booking
  • Final balances must be paid before the service is delivered
  • All prices are in Australian Dollars (AUD) and may include GST, if applicable

Late payments or non-payment by a final due date may result in a pause or cancellation of the service.



4. Refunds and Cancellations

We do not offer refunds for:

  • Change of mind
  • Missed appointments or failure to complete questionnaires or submit documentation or information on time
  • Digital products or downloadable content

For service-based work, cancellations made more than 14 days before the agreed start date may be eligible for a partial refund at our discretion, minus any non-refundable deposit or time already spent working on the project.



If we need to cancel your booking due to unforeseen circumstances, we will search for alternative support as replacement, or we will waive any pending payments or refund any payments made for work not yet delivered. This may not include deposits paid to secure the project, if work has already been delivered to the client and usable for the continuation of the project.



5. Digital Products

All digital templates, tools, or checklists are for personal use only and may not be resold, shared, or distributed in any format without our written permission.



Purchasing a digital product does not grant you ownership or commercial rights.



6. Intellectual Property

All content on this website — including but not limited to logos, branding, templates, documents, designs, copy, and images — is the property of Confidently Wed and may not be reproduced or used without permission.



You are welcome to share our content on social media or blogs only if you credit Confidently Wed and link back to our social media profile and/or website.



7. Limitation of Liability

While we take every reasonable step to provide a helpful and professional service, we are not liable for:

  • Third-party vendor errors or delays
  • Client dissatisfaction due to decisions outside our control
  • Losses arising from use of digital downloads or free resources
  • Technical issues with our website, tools, or payment processors

To the extent permitted by law, our liability is limited to the fees paid for the service in question.



8. Website Use

By using this website, you agree not to engage in:

  • Unauthorised data collection or scraping
  • Distributing spam or malware
  • Attempting to access secured parts of the site without permission

We reserve the right to terminate access to our services or website for breach of these terms.



9. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on our website with the revised date.



10. Contact Us

If you have any questions about these Terms and Conditions, please contact:



Confidently Wed

Email: confidentlywed@gmail.com

Website: www.confidentlywed.com.au