Privacy Policy

Privacy Policy Last updated: 2 July 2025



Confidently Wed ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).



By accessing our website, engaging our services, or interacting with us, you agree to the terms of this Privacy Policy.



1. What Personal Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address (if applicable)
  • Event or wedding details
  • Payment and billing information
  • Social media handles or links (if shared)
  • Any other information you provide via our forms, emails, consultations, or digital downloads

We may also collect non-identifiable data such as browser type, operating system, pages visited, and referring URLs to help improve your experience on our website.



2. How We Collect Your Information

We collect personal information in a variety of ways, including when you:

  • Contact us through our website or email
  • Engage our services or purchase digital products
  • Subscribe to our newsletter or download freebies
  • Interact with us on social media
  • Attend consultations or complete questionnaires

We may also use cookies to track your use of our site. You can disable cookies via your browser settings.



3. Why We Collect Your Information

We collect your personal information to:

  • Provide our wedding support services and products
  • Communicate with you and respond to your enquiries
  • Process payments and issue invoices
  • Send you updates, promotional offers, or helpful content (you can opt out at any time)
  • Improve our website and customer experience
  • Comply with legal and regulatory obligations

4. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information is stored securely via trusted platforms such as Gmail, Google Drive, Stripe, Moxie, and our website host.



Access to your personal data is restricted to authorised personnel only.



5. Disclosure of Personal Information

We do not sell or rent your personal information.



We may disclose your personal information to:

  • Subcontractors or service providers (e.g. assistants, vendors, payment processors) when necessary to deliver our services
  • Our professional advisors (e.g. accountants, legal advisors)
  • Third parties where required by law or court order

Wherever possible, we ensure third parties comply with privacy obligations.



6. Accessing or Correcting Your Personal Information

You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate, outdated, or incomplete.



To make a request, please contact us using the details below. We aim to respond within 30 days.



7. Marketing and Communications

We may send you emails about our services, blog updates, offers, or downloadable resources if you have opted in. You can unsubscribe at any time using the link at the bottom of our emails.



8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.



9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the new effective date.



10. Contact Us

If you have any questions about this Privacy Policy, or if you wish to access, correct, or lodge a complaint regarding your personal information, please contact:

Confidently Wed Email: confidentlywed@gmail.com Website: www.confidentlywed.com.au